Tremough Innovation Centre
Penryn
Cornwall
TR10 9TA
01326 336 332
Serving clients around Falmouth, Truro and beyond
We deliver end-to-end tech support tailored to the real needs of growing businesses—without vague SLAs or confusing jargon. You get the ideal balance of strategy, support, and security to keep everything running reliably and efficiently. Fully Managed IT Services!
Our engineers can visit your business to resolve any technical issues or challenges you face, and provide hands-on training to help your team get the most out of your technology.
We simplify onboarding and offboarding of staff by setting up secure access, the right permissions, and clear documentation at every step.
We provide fast, expert help for your systems from anywhere, resolving issues, performing updates, and keeping your technology running smoothly so your team can stay productive without on-site visits.
We protect your business from online threats by monitoring systems, managing security tools, and providing guidance to keep your data and devices safe, so your team can work confidently.
We handle all contact with your third-party vendors—internet, phone, software—so you don’t have to chase multiple support desks.
We keep a complete record of your IT environment—devices, licenses, passwords, warranties—so nothing gets missed and everything stays organized.
If you work with financial, legal, or other sensitive client data, we help you stay compliant and reduce risk with the right policies, reporting, and security measures in place.
We align your technology with your business goals—whether you’re scaling up, opening new locations, or migrating systems seamlessly.
Work securely from anywhere with a flexible cloud infrastructure that empowers your team and protects your data, whether you’re remote, hybrid, or in-office.
More than just backups, we design complete recovery strategies so your business can stay up and running, no matter what comes your way.
We configure and manage Microsoft 365 with secure access, seamless syncing, and reliable support across all your devices.
We keep your systems safe and running smoothly by regularly installing updates, with no interruptions to your work.
We handle everything from buying and setting up to renewing and upgrading, so your team always has the right tools.
Average IT Company
“We’ll get back to you.”
Jargon, confusion, and blaming
Are you secure?
Tied into long contracts
Endless back and forth
Disappearing after onboarding
Treated like a number
Different technicians
“We fix things” approach
No documentation of visibility
Tickets being dropped
Stress around scaling
Working with us
Fast and efficient support
We Take Ownership
Clear, guided Cyber Security
30 day rolling contract
Transparent, predictable pricing
Issues resolved quickly
Treated like a partner who matters
Speak to the same technicians
Proactive preventative support
Everything tracked and logged
Full accountability with all tickets
Growth planning
Your tech issue is our issue, we can manage your vendors and get problems resolved, saving you time and reducing stress!
Instead of throwing tech jargon at you we’ll answer all your questions in plain English! You’ll never hear “geek speak!”
We still have clients that have been with us from the start. 20+ years in customer service has taught us a thing or two!
No long waiting times. Calls are answered right away and emails replied to within 30 minutes.
Regular reviews help keep you productive and on track. Our clients love their personalised IT roadmap.
CORNWALL REFUGE TRUST | RESIDENTIAL MANAGER
KATE GANNON | NEWQUAY THEMIS WEALTH MANAGEMENT | DIRECTOR